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Customer Service Charter

ABU DHABI PORTS is committed to enhancing the experience and achieving satisfaction of all our customers. We aim to do so by providing innovative and unique […]


Enhancing your Experience Welcome to the Customer Service department at Abu Dhabi Ports where we take the greatest care to deliver quality services in terms of […]

Abu Dhabi Cruise Terminal

Cruise the Abu Dhabi Way Inaugurated by HH Sheikh Hazza bin Zayed Al Nahyan, Vice Chairman of Abu Dhabi Executive Council in December 2015, the Abu […]

IBTIKAR Programme

Submit Your Idea Think “inside” the box IBTIKAR (Arabic for innovation) acts as a platform to channel the innovative spirit within our business and beyond to […]

Research & Development

Dedicated R&D Committee The global supply chain environment is highly competitive, dynamic and fluid. The maritime and trade industry continuously demands new innovative ways of doing […]

Innovative Solutions

Seamless Port Integration Khalifa Port is an outstanding testimony as to how cutting-edge engineering innovations have been fused with especially-tailored technology and world-class creative processes to […]

Our Commitment

Sustainable Future for All The UAE was created on the foundations of sustainability – a legacy pioneered by our nation’s founding father, the late Sheikh Zayed […]

Tariffs & Charges

Ports General Tariff 2019 A.Definitions and Conditions B.Schedule of Ports Licensing and Permits Charges C.Schedule of Miscellaneous Charges D.Waste Management Disposal Charges E.Examining Documents and Ports […]

MSC Mediterranean Shipping Company

MSC Joins Hands with Abu Dhabi Ports Aligned with sustainable development plans to take the maritime sector into the next trajectory of growth, in May 2018, […]