Case Studies & Testimonials

From a business standpoint, KIZAD provides a uniquely strategic location right between Abu Dhabi and Dubai, and minutes away from Abu Dhabi Port. However, it is the quality of customer service and the sense of community spearheaded by the Abu Dhabi Ports team that sets it apart from other industrial zones within the UAE.

Rather than a business venture, Abu Dhabi Ports has built a true sustainable partnership with Binghatti Beverages; and the whole Abu Dhabi Ports team constantly endeavors to build and maintain a commonly constructive and interactive relationship with every level of the Binghatti Beverages organization.

From Binghatti Beverages, we would like to thank Abu Dhabi ports for the constant, consistent and dedicated support, and for a promise of even more to come.

I have been working with them as a client over the last four years and find that they work in a very streamlined manner during the course of business. As a UAE national, I am very proud that we have such a well-managed and business-oriented company in the country.

The Personal Touch
To narrate an incident. We have a contract with SAFEEN, the marine services division. One day, early morning, we had an emergency on our ferry. The CEO got personally involved – he was on top of the crisis operations and he also monitored the situation in the control room.

This left us with a very good impression that the top management at Abu Dhabi Ports works hand in hand with their teams. That our crisis was handled by the person who headed the organization. As a client, we gained even more confidence with the company. I would definitely recommend Abu Dhabi Ports to everybody.

I wish them the very best for the future and hope that they go to greater heights in terms of achieving their goals and their targets.

They facilitate engagement with all of our stakeholders and assist us to jointly solve a particular situation when it arises.

This means, they bring together the Abu Dhabi Customs Authority, the Food Security Authority and other Government entities to find answers in a collaborative manner.

As one of the largest volume customers of Abu Dhabi Ports, Al Dahra appreciates the support and flexibility they showcase when solving complications during our day-to-day business interactions or a one-off situation.

Although they are a big port and they have a similar operation to global ports, they are very flexible. Abu Dhabi Ports tries to alter their working hours whenever needed in certain situations. When we ask for help with certain processes and procedures, they always find solutions. We respect the fact that they listen to us